Benefits:

• Direct and channel friendly sales through clearly defined rule sets which ensure client business rules drive the outcome of each client contact point to overcome confusion and deliver an integrated way to communicate the status of each customer to both the client and its channel partners

• State-of- the-art cloud based B2B e-commerce solution that includes an open API architecture for seamless integrations, the ability to handle complex business to business rules including a quoting system, purchase order and wire transfer support, and the capacity to handle discounting and multi-tier pricing

• High touch inbound and outbound global sales agents utilizing multiple communication methods including online chat, email, social or phone support to assist potential buyers

• Management and optimization of trial periods to transition missed opportunities into sales

• Cross-sell and up-sell new products and services to increase total revenue on existing sales

• Online sales of digital goods including software downloads

• Flexibility including open API for all functions

• Client can fully self administer and easily adjust marketing programs

• Adaptable customer buying workflow to increase conversion rates

• Advanced reporting and marketing tools

• Global languages and localization

• Global currencies and local payment methods including purchase orders

Did not see something you were looking for in our quick list? Contact one of our knowledgeable sales agents to see what Rainmaker can do for you