Contract Renewal Management

Rainmaker understands the unique challenges of businesses selling through indirect channels. Our service sales programs are designed from the start to make your channel partners stronger at the same time you get more revenue. Plus, our on-demand software platform creates a simple, effective environment for your channel partners and their customers to transact.

Rainmaker’s service contract sales solutions provide you with valuable and meaningful customer touchpoints that reinforce your brand and boost customer loyalty. We handle service contract sales on an end-to-end basis so that you can focus on business and sales priorities that lie elsewhere in your business. Rainmaker’s contract sales solution updates customer data, both internally and from resellers, and proactively identifies which customers will need service contract extensions. We then begin to engage customers by notifying them of contract expiration dates using multi-layer, multi-mode integrated marketing programs that inform them of their warranty status and provide them opportunities to extend or purchase service contracts through us or directly from you. Rainmaker delivers revenue in the final step by closing the contract sales.

Revenue opportunities don’t stop there; we further maximize your services sales opportunities by conducting one-on-one conversations with your current customers to explore potential gaps in service or identify new value-added services sales options that help their businesses achieve peak performance.